Contact

NipponStays is written by one person, so mail arrives with a person and gets answered by one. The address is support@voyager-yk.com.

Corrections come first

If something here is wrong — a restaurant that has closed, a price that has moved, a wrong station exit, a hotel that no longer takes four people in a room — please say so. Corrections are the most useful mail this site gets, and factual fixes are usually applied within a few days. A link to the page and a line about what is wrong is enough; a photo of the sign or menu that contradicts it is even better.

What else reaches a reply

• Questions about a stay the guides did not answer. If the answer is useful to other travellers, it usually ends up in the article's FAQ.
• Hotels and tourism boards. Factual updates about your property are welcome and get checked. Please note that recommendations are not for sale: nothing on this site is paid placement, and that does not change.
• Press and syndication. Say which piece and where it would run.
• Privacy requests — what is held about you, corrections, deletion. See the privacy policy.

What this site cannot do

NipponStays does not make, change or cancel bookings, and has no access to any reservation made through a link here. If a booking needs attention, the hotel or the site you booked with is the only place that can help.

Elsewhere

Short updates and photos are posted on X as @nipponstays. Background on who writes this and how the guides are made is on the about page.