> ## Content Index > Fetch the complete content index at: https://www.nipponstays.com/llms.txt > Use this file to discover other available public pages before exploring further. # Shibuya Station Exits Guide: Lines, Landmarks & Nearest Hotels - URL: https://www.nipponstays.com/shibuya-station-guide-exits/ - Published: 2026-07-08T00:58:08.000Z - Updated: 2026-08-10T09:14:18.000Z - Description: A practical Shibuya station exits guide: all 9 lines, Hachiko/West/East/New South exits explained, walk times to top hotels, and luggage tips. - Author: Hideaki - Tags: Shibuya, Transport, #2026-08-shibuya-01 This Shibuya station exits guide cuts through the confusion: which of nine rail lines uses which platform, which exit walks you closest to your hotel, and how to handle luggage when you arrive. Shibuya Station went through its biggest reconfiguration in decades during the ongoing redevelopment — including a relocated Hachiko Exit in January 2025 — so screenshots from older travel blogs are often wrong. Allow ten extra minutes on your first transit and use this page as a reference before you land. *Some links in this guide are affiliate links. If you book through them, we may earn a commission at no extra cost to you.* ## Shibuya Station after redevelopment — why it's easy to get lost Shibuya has been under construction since the early 2010s in what city planners call a "once-in-a-century" redevelopment. Entire buildings came down, walkways were rerouted and platforms relocated. The result for visitors is a station where the signage changes faster than travel guides update, and where what looks like a simple exit can turn into a ten-minute maze. The Hachiko Exit — the exit most tourists use to reach the Scramble Crossing — moved to a new position on January 26, 2025, shifting roughly 60 m toward the Miyamasuzaka and Hikarie side of the station. Any map dated before that change may show the old location. Phase II of the Scramble Square redevelopment (the Central and West towers) began construction in May 2025 and runs through 2031\. During this period, some temporary overhead walkways and ground-level paths will shift. The station itself posts bilingual signage updates on its boards — follow the colour-coded overhead signs, not a cached map on your phone. For context on which neighbourhoods surround each side of the station, see [our full Shibuya area guide](https://www.nipponstays.com/where-to-stay-in-shibuya/). Shibuya Station serves 9 rail lines across 4 operators — JR East (3 lines), Tokyo Metro (3 lines), Tokyu (2 lines), and Keio Inokashira (1 line) — with the Hachiko Exit relocated to a new position in January 2025 (checked July 2026). ## The lines at Shibuya: JR, Tokyo Metro, Tokyu and Keio Nine lines cross Shibuya Station across four rail operators. Mixing up which operator's gate you enter leads to a double fare and a wasted twenty minutes. - **JR East — three lines**: the Yamanote Line (circular route around central Tokyo), the Saikyo and Rinkai Lines (northwest toward Shinjuku and Ikebukuro, and southeast toward Osaki), and the Shonan-Shinjuku Line (southwest toward Yokohama). JR platforms are on the 2nd floor. The Narita Express (NEx) also calls at Shibuya from Narita Airport on the same JR tracks. - **Tokyo Metro — three lines**: the Ginza Line (above ground, 3rd floor), the Hanzomon Line (underground, B3F), and the Fukutoshin Line (underground, B5F). All three have separate fare gates from JR. - **Tokyu Corporation — two lines**: the Toyoko Line (southwest toward Yokohama, shares platforms with the Tokyo Metro Fukutoshin Line) and the Den-en-toshi Line (south and west toward Futako-Tamagawa, shares platforms with the Hanzomon Line). - **Keio Corporation — one line**: the Inokashira Line running southwest to Shimokitazawa and Kichijoji. Its platforms are on the 2nd floor inside Shibuya Mark City on the west side of the station. JR fare gates are separate from Tokyo Metro and Tokyu gates. IC cards (Suica, PASMO) handle all lines without separate paper tickets, but you must tap in and out at each operator's barrier when switching networks. ## Key exits at a glance The table covers the five exits that matter most for visitors. Walk times are approximate and assume a direct, uncongested path. | Exit | Operator / Side | What's near it | Walk to main landmark | | ----------------- | -------------------------------------------- | ---------------------------------------------------------------------------- | ---------------------------- | | Hachiko Exit | JR — Hachiko side, relocated Jan 2025 | Scramble Crossing, Hachiko statue, Center Gai, Shibuya 109, Mark City access | 1-min walk to the crossing | | West Exit | JR / Keio Inokashira (Mark City) — southwest | Shibuya Mark City, Dogenzaka, bus terminal, Cerulean Tower side | 5-min walk to Cerulean Tower | | Miyamasuzaka Exit | JR — northeast | Hikarie, MIYASHITA PARK, Scramble Square, Shibuya SKY entrance | 3-min walk to Hikarie | | New South Exit | JR Saikyo / Shonan-Shinjuku — south | Shibuya Stream, Daikanyama direction, NEx and airport-line platform | Directly into Shibuya Stream | | Metro Exit A2 | Tokyo Metro Ginza Line — street level | Scramble Crossing (south side), Shibuya 109 | 1-min walk to crossing | ## Which exit for your hotel (quick lookup) Most Shibuya hotels fall into one of four zones. Here is the fastest decision tree: - **Scramble Crossing and Center Gai side (Hachiko Exit)**: the majority of mid-range business hotels sit within a 5-min walk north and west of the crossing. Take the Hachiko Exit from JR, or Metro Exit B5 if you are on the Hanzomon or Fukutoshin lines. Shibuya Excel Hotel Tokyu is inside Shibuya Mark City, directly connected to the JR gates — under a 3-min walk from the Yamanote Line platform. - **Cerulean Tower / Sakuragaoka side (West Exit)**: the south-southwest end of the station is quieter and higher-end. Take the JR West Exit and head downhill on Sakuragaoka-cho. Cerulean Tower Tokyu Hotel is approximately a 5-min walk from the exit. This side also has fewer large crowds at night. - **Hikarie and MIYASHITA PARK side (Miyamasuzaka Exit)**: the east and northeast side has newer, design-conscious properties near the park and Omotesando. Take the JR Miyamasuzaka Exit, or Metro Exit C2 for the Hikarie underground connection. sequence MIYASHITA PARK is roughly a 5-min walk from the Miyamasuzaka Exit heading north along Meiji-dori. - **Shibuya Stream and south side (New South Exit)**: the best exit if you arrive on the Saikyo, Shonan-Shinjuku Line or Narita Express. Shibuya Stream Hotel connects directly to the New South Exit — no street crossing needed. JR-East Hotel Mets Shibuya is a 4-min walk from the New South Gate. Arriving via Tokyo Metro Hanzomon or Den-en-toshi lines? Exit B3 surfaces close to the Scramble on the south side. Exit C2 surfaces next to Hikarie on the east side. Neither requires you to pass through JR fare gates. For a full walk-time breakdown by property, see [hotels closest to each exit](https://www.nipponstays.com/hotels-near-shibuya-station/), or [hotels by the Scramble Crossing](https://www.nipponstays.com/hotels-near-shibuya-crossing/) for the most central options. ## Luggage, lockers and first-time arrival tips Shibuya Station has over 1,000 coin lockers spread across multiple operators' concourses. The challenge is finding one that is not already full. - **Near the Hachiko Gate (JR)**: lockers are just inside the JR ticket gate, near the Yamanote Line escalators. Very convenient but fill up from early morning. Check before committing to a walk. - **Shibuya Mark City (B1F East Mall and 4F West Mall)**: larger lockers here with suitcase-friendly sizes, accessible without a rail ticket. Useful for dropping bags before check-in time. - **Keio Inokashira Line concourse**: a smaller bank of lockers on the Mark City 2nd floor, often missed by tourists and therefore more likely to have space in the afternoon. - **SPACER smart lockers**: QR-code-operated lockers at several spots around the station that let you check real-time availability via app, reserve in advance and pay cashless. Useful if you arrive during peak hours. Payment: key-type lockers accept coins only. Touchscreen-type lockers accept Suica, PASMO and most IC travel cards. Small lockers run around ¥400, large suitcase-sized ones ¥700–900 per use; rates vary by location. A few practical notes for first arrivals: - **From Narita via NEx**: the Narita Express platforms are on the JR Saikyo/Shonan-Shinjuku side of the station. Your exit is the New South Exit. Budget a 4-min walk to most hotels in that zone. - **From Haneda**: the quickest route is Keikyu Airport Line to Shinagawa, then JR Yamanote Line to Shibuya (Hachiko Exit side). The journey takes around 30 min from Haneda Terminal 1–3. - **Large suitcases and gates**: standard JR turnstiles fit a carry-on but not a large wheeled case. Wide-gate lanes (clearly signed) are available at every fare barrier and accept all IC cards. - **Early check-in**: most hotels in Shibuya set check-in at 3:00 PM or 4:00 PM. If you arrive earlier, luggage can go into lockers or a paid luggage storage service such as ecbo cloak, available at several spots near the station. ## Book a hotel by exit The five hotels below are all confirmed operating as of mid-2026\. Walk times are from the nearest JR Shibuya Station exit. Rates vary by season; the prices shown are starting-from figures for orientation only. | Name | Area / Exit | Price range | Best for | | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------------------------------------------------- | ------------------------------ | --------------------------------------------------------- | | [Shibuya Excel Hotel Tokyu](https://www.trip.com/hotels/tokyo-hotel-detail-994472/shibuya-excel-hotel-tokyu-tokyo/?Allianceid=9711325&SID=327049682&trip%5Fsub1=shibuya-station-guide-exits&trip%5Fsub3=D19118115&ref=nipponstays.com) | Mark City — directly connected, Hachiko / West Exit | from ¥22,000, varies by season | Zero-walk station access, Scramble Crossing side | | [Cerulean Tower Tokyu Hotel](https://www.trip.com/hotels/tokyo-hotel-detail-994633/cerulean-tower-tokyu-hotel-a-pan-pacific-partner-hotel/?Allianceid=9711325&SID=327049682&trip%5Fsub1=shibuya-station-guide-exits&trip%5Fsub3=D19118143&ref=nipponstays.com) | Sakuragaoka — 5-min walk from West Exit | from ¥30,000, varies by season | Luxury, panoramic city views, quieter south side | | [Shibuya Stream Hotel](https://www.trip.com/hotels/tokyo-hotel-detail-22564082/shibuya-stream-hotel/?Allianceid=9711325&SID=327049682&trip%5Fsub1=shibuya-station-guide-exits&trip%5Fsub3=D19118129&ref=nipponstays.com) | Shibuya Stream — directly connected, New South Exit | from ¥16,000, varies by season | Saikyo / Shonan-Shinjuku arrivals, lifestyle design rooms | | [JR-East Hotel Mets Shibuya](https://www.trip.com/hotels/tokyo-hotel-detail-5622997/jr-east-hotel-mets-shibuya/?Allianceid=9711325&SID=327049682&trip%5Fsub1=shibuya-station-guide-exits&trip%5Fsub3=D19123624&ref=nipponstays.com) | Shibuya 3-chome — 4-min walk from New South Gate | from ¥18,000, varies by season | Business travel, quieter south end, 186 rooms | | [sequence MIYASHITA PARK](https://www.trip.com/hotels/tokyo-hotel-detail-52170500/sequence-miyashita-park/?Allianceid=9711325&SID=327049682&trip%5Fsub1=shibuya-station-guide-exits&trip%5Fsub3=D19118353&ref=nipponstays.com) | Jingumae — 5-min walk from Miyamasuzaka Exit | from ¥17,000, varies by season | Design-led stay, Harajuku and Omotesando day trips | Need more options across all budgets? Browse [hotels closest to each exit](https://www.nipponstays.com/hotels-near-shibuya-station/) for a wider list sorted by walk time, or return to [our full Shibuya area guide](https://www.nipponstays.com/where-to-stay-in-shibuya/) for neighbourhood-level breakdowns. ## Trip Essentials for Shibuya Things worth booking before you land, all in English: - **eSIM** — [Airalo's Japan eSIM](https://airalo.tpm.lv/2TWpibQS?ref=nipponstays.com): install it at home and data works as soon as you switch off airplane mode at Haneda or Narita. Comparing providers? See our [Japan eSIM guide](https://www.nipponstays.com/best-esim-for-japan/). - **Airport transfer** — [Welcome Pickups](https://tpm.lv/DwsArHem?ref=nipponstays.com) runs fixed-price door-to-door pickups from Haneda or Narita; [Klook](https://klook.tpm.lv/uucjPCqa?ref=nipponstays.com) sells the airport bus and train tickets if you'd rather ride. - **Luggage storage** — arriving before check-in? [Radical Storage](https://radicalstorage.tpm.lv/j1lJAwqt?ref=nipponstays.com) takes bags at shops near Shibuya Station for a flat daily rate. - **Tickets and day trips** — [Klook](https://klook.tpm.lv/FyRSgcPk?ref=nipponstays.com) covers teamLab tickets, Shibuya Sky, and Hakone day trips; booking ahead skips the ticket-window line. *Station guide series:* we also map the exits and lines at [Tokyo Station](https://www.nipponstays.com/tokyo-station-guide-marunouchi-yaesu/) (and the practical side of catching a shinkansen there, in our [e-ticket and luggage guide](https://www.nipponstays.com/tokyo-station-shinkansen-practical-guide/)). ## FAQ: Shibuya Station exits guide ### Which exit should I use to reach the Scramble Crossing? Take the JR Hachiko Exit — it was relocated to a new position in January 2025, roughly 60 m toward the Hikarie side, so older maps may show the wrong location. The crossing is a 1-min walk from that exit. If you arrive on Tokyo Metro's Hanzomon or Fukutoshin lines, Exit B3 surfaces on the south side of the crossing without requiring you to pass through JR fare gates. Metro Exit A2 (Ginza Line) also deposits you at the crossing in about 1 minute. ### Which exit do I need for Shibuya Stream Hotel and the New South Exit area? Use the JR New South Exit, which serves the Saikyo Line, Shonan-Shinjuku Line, and the Narita Express platforms. Shibuya Stream Hotel connects directly to this exit — no outdoor walking required. JR-East Hotel Mets Shibuya is about a 4-min walk from the same gate. If you arrive on the Narita Express, the New South Exit is your exit regardless of where your hotel is, since that is where the NEx platforms terminate at Shibuya. ### How do I reach the Cerulean Tower area from the station? Take the JR West Exit and head downhill along Sakuragaoka-cho — the Cerulean Tower Tokyu Hotel (from ¥30,000, varies by season) is about a 5-min walk from the exit. This side of the station is noticeably quieter and less crowded than the Hachiko or East Exit sides. Shibuya Mark City, accessible via this same exit, also connects to the Keio Inokashira Line platforms and has coin lockers on its B1F East Mall and 4F West Mall levels. ### Are there coin lockers at Shibuya Station, and where do I find them? Shibuya Station has over 1,000 coin lockers across multiple locations, but they fill quickly from early morning. The most reliable spots are inside Shibuya Mark City (B1F East Mall and 4F West Mall) — these accept suitcase-sized bags and are accessible without a rail ticket. Key-type lockers take coins only; touchscreen lockers accept Suica, PASMO, and IC cards. Small lockers run around ¥400 per use; large suitcase-sized ones cost ¥700–900\. SPACER smart lockers around the station allow advance reservation and real-time availability checks via app. --- **Information audit:* Last fact-checked July 2026 · Prices checked July 2026 (all rates are “from” floors that vary by season) · *How this guide was researched:* hotel facilities, prices and access details are verified against official and primary sources; we have not personally stayed at every property listed. The author has lived in Tokyo for 30 years · How this site verifies information:* [*About NipponStays*](https://www.nipponstays.com/about/)*.*